Markets.com Review

Author By Jeffrey Cammack
Updated: September 29, 2021
Overall Rating
4.49 4.49 / 5
Rated #6 of 68 Recommended Brokers
Min. Deposit
ZAR 2500
Regulators
Trading Desk
Trading Cost
USD 7
Website Language
Arabic, French, German, Italian, Spanish
Support Language
Arabic, Bulgarian, French, German, Italian, Spanish
AlertAccepts South African Clients. Average spread EUR/USD 0.70 pips on trading account with lowest minimum deposit. Max leverage 300:1. Islamic account available. MT4, MT5 & Marketsx platforms supported. MarketsX is regulated by the FCA, CySEC, ASIC, and the BVI FSC.

TradeForexSA follows a strict editorial standard in our review process. We may receive compensation when you click on links to products we review. Please read our advertising disclosure.

Summary

Markets.com is a trademark owned by Finalto (Australia) Pty Ltd, a subsidiary of Playtech Ltd – a company traded on the London Stock Exchange and a constituent of the FTSE 250 Index. Markets.com offers traders fast, low-cost trading on over 2,200 financial instruments, much more than is usually offered at other brokers. Tradeable instruments include stocks, Forex, commodities, indices, cryptocurrencies, ETFs, and bonds. 

Full support is offered for MT4, MT5, and Markets.com’s award-winning proprietary platform, Marketsx. An advanced multi-asset trading platform, Marketsx is packed full of features, including over 14 fundamental, technical and sentiment-based trading tools and expert analysis, in addition to in-depth charting and comparison tools.

Markets.com offers low trading costs compared to other similar brokers, with spreads starting at 0.6 pips on the EUR/USD, with no commissions and reasonable minimum deposit requirements. In addition, Markets.com provides a high level of customer service compared to other brokers, and all traders are assigned a dedicated Account Manager to assist with any queries regarding their account or using the platform.

Reviews

Regulation
11110.54.5/ 5
Trading Conditions
111115/ 5
Trading Platforms
11110.54.5/ 5
Deposit & Withdrawal
11110.54.5/ 5
Education & Research
1110.503.5/ 5
Assets Available
111115/ 5
Customer Service
111104/ 5
Beginner Friendly
Excellent
Bonuses
20% First Deposit Bonus

Account Information

Base Currencies
ZAR, USD, AUD, DKK, EUR, GBP, NOK, PLN, SEK
Number of FX Pairs
67
Copy Trading
Hedging Allowed
Scalping Allowed
Islamic Account

Trading Conditions

Min. Spread
0.60 pips
Commission
Fees Included in Spread
EUR/USD
0.6 pips
GBP/USD
1.6 pips
USD/JPY
0.9 pips
Max. Leverage
300:1

Company Details

Company Name
TradeTech Markets (South Africa) (Pty) Limited
Founded
2008
Office Locations
Australia, United Kingdom, Cyprus, South Africa

Pros

  • Well regulated
  • Tight spreads
  • Wide range of assets
  • Fast and free withdrawals

Cons

  • High minimum deposit

Is Markets.com Safe?

A well-regulated market maker, Markets.com is considered a safe broker to trade with.  

Founded in 2010, the Markets.com brand is operated by several regulated entities which are part of the Finalto Group. The brand is operated by its various companies which are regulated in different jurisdictions, including the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC) in Europe, the Australian Securities and Investments Commission (ASIC) in Australia, and the BVI Financial Services Commission (FSC) for global clients. See below for more details:

  • Finalto Trading Ltd. Is authorised and regulated by the FCA under licence number 607305.
  • Safecap Investments Limited is authorised and regulated by CySEC  (licence no. 092/08).
  • Finalto (Australia) Pty Ltd is authorized and regulated by ASIC licence no. 43906.
  • Finalto (BVI) Ltd is authorized and regulated by the BVI FSC under licence number SIBA/L/14/1067.

Safecap Investments Limited operates Markets.com in Cyprus, while TradeTech Markets Limited operates the other entities. Safecap Investments Limited is a part of the Playtech plc Group, which is traded on the London Stock Exchange and constituent of the FTSE 250 index. This adds to the company’s credibility, as companies listed on major exchanges need to be transparent.

South African clients will be trading under the subsidiary, Finalto (BVI) Ltd, regulated by the BVI FSC. Unlike regulators in the EU and UK, the BVI FSC does not require Forex brokers to keep a minimum level of capital, segregate client funds, participate in a compensation scheme, or provide customers with information concerning an execution policy. But all South African client funds are held in segregated accounts at top-tier banks, and all traders receive automatic negative balance protection. Additionally, to protect its clients against insolvency, Markets.com has taken out a $1,000,000 insurance policy covering clients in all regulated territories.

Markets.com Safety

High security and privacy standards are top priorities at Markets.com, and the platform uses encryption, strong firewalls, and Secure Sockets Layer (SSL) software to protect information during transmission, and its trading servers are located in SAS 70 certified data centres.

The longer the track record a broker has, the more proof we have that it has successfully survived previous financial crises, and Markets.com has been in operation for more than a decade. It also has a large international customer base and boasts protection from many top-tier regulators, making it a safe and reliable choice of broker.

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Group Regulators
Trading Desk
Website
Year Founded
Office Locations
Additional Fees
CySEC
ASIC
FSCA
Market Maker
2008
Australia, United Kingdom, Cyprus, South Africa
overnight rollover fee if trading CFDs

 

Markets.com CFD Trading Fees

Markets.com’s trading fees are lower than other brokers.  

Unlike other similar brokers that offer a range of account types with tighter spreads linked to higher minimum deposits, Markets.com offers one live commission-free account, which is available on three different platforms and has slightly different trading conditions. For more details on Markets.com’s account, click here.

The Markets.com account was assessed to compare the costs to those of other brokers. The costs were evaluated based on the trading fees on one lot (100 000 USD) on the EUR/USD, including the spread and commission:

Trading Cost Formula: Spread x Trade Size + Commission = Total Cost in Secondary Currency (USD)

Markets.com Accounts

As you can see from the table, the trading costs are built into the spread, which is variable and gets wider or tighter depending on trade volume and market volatility.

The average cost of trading one lot of EUR/USD is 8 USD on the Marketsx platform and 6 USD on the MT4 and MT5 platforms, which is lower than other similar market maker brokers. The minimum deposit is also reasonable, at 2500 USD/EUR/GBP, putting it well within reach of most traders.

If you hold a position overnight with Markets.com, a swap fee will also be charged, which is the interest paid on a leveraged position. A leveraged position uses money borrowed from the broker to trade. Interest is paid (or received) when a position is held overnight. The method of calculating the rollover charge may vary according to the type of instrument to which it applies. Additionally, the amount of the charge will vary as it is linked to current interbank interest rates. This charge will appear on your account at the end of the trading day and may be without notice.

Overall, although there is limited account choice, Markets.com’s trading costs are highly competitive, and its minimum deposit requirements are reasonable.

Markets.com’s Non-Trading Fees

Markets.com’s non-trading fees are low compared to other market makers.  It charges no account, deposit, or withdrawal fees, but charges a relatively high inactivity fee.

Markets.com does not charge any deposit or withdrawal fees, but it charges an activity fee of 10 USD per month after three months of account dormancy.  While these fees are relatively common in the industry, 10 USD per month is slightly higher than average.  

What is the minimum deposit at Markets.com?

The minimum deposit requirement at Markets.com is 2500 USD/EUR/GBP, which is average compared to other market makers.  

Opening an Account at Markets.com

The account-opening process at Markets.com is easy, hassle-free, and fully digital.

All South African traders can open an account at markets.com but will need to meet the minimum deposit amount of 2500 USD/EUR/GBP to do so.

Creating an account is straightforward, the process is fully digital, and accounts are usually ready within one day.

How to open an account at Markets.com:

  1. First, click on “Create Account.”
  2. Markets.com’s intake form requires clients to fill in their personal details (including name, country of residence, email address, birth date, and level of education). 
  3. Clients are then required to fill in their financial information and answer questions about their trading knowledge. 
  4. Markets.com requires individuals to submit a copy of their National ID or Passport with the signature page, as well as a copy of a recent utility bill or bank statement.  
  5. Documents can be scanned or sent through as a high-quality digital camera picture.
  6. We advise you to read Markets.com’s risk disclosure, customer agreement, and terms of business before you start trading. 

Once all the documents have been received, the account will be ready for trading within one day.  

Overall, Markets.com’s account opening process is fast, hassle-free, and fully digital compared to other similar brokers.

Account Types

Markets.com offers one account type that is suited both to beginners and more experienced traders.  

Although Markets.com does not offer a choice of account types, trading conditions differ slightly depending on which platform is chosen. With a single registration, traders will have the option of opening a real and a demo account. After traders have opened an account, a choice between the Marketsx, Marketsi, MT4, and MT5 platforms will become available. The Marketsx platform is a multi-asset platform for trading on the financial markets, while the Marketsi platform is an investment platform. We will be focusing on CFD trading through the Marketsx, MT4, and MT5 platforms.

Markets.com’s account is suited to both beginners and more experienced traders. We define beginner traders as inexperienced traders who have never traded before or have been trading for less than a year. Beginners often do not want to risk trading large sums of money, and will generally not be able to trade full-time during the workweek. Markets.com’s account has a reasonable minimum deposit requirement of 100 USD, putting it within reach of beginner traders, and offers trading on its proprietary platform, which is easier to use than third-party platforms such as MT4 and MT5.

While experienced traders often prefer higher minimum deposits and tighter spreads, in exchange for a commission per lot, Markets.com offers a low-cost trading environment and a wide choice of tradable assets (click here for more on Markets.com’s available assets), making it appealing to more experienced traders. Additionally, Markets.com offers leverage of 300:1 to South African traders, which is available to global clients regulated by the BVI FSC.  Traders who are regulated by the FCA and ASIC can only access this leverage if they become professional traders.

Markets.com allows hedging, scalping, and copy trading, but only through its affiliates. It also offers Swap-Free accounts that operate in line with Sharia law. See below for more details on Markets.com’s account:

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Display Name
Min. Deposit
Max. Leverage
Min. Spread
Commission
Live
USD 100
30:1
0.60
None
Account Details

Retail Accounts

The minimum deposit requirement on this account is 2500 USD/EUR/GBP. Spreads start at 0.70 pips on the EUR/USD on the MT4 and MT5 platforms and at 0.8 pips on the Marketsx platform. No commissions are charged. Traders should be aware that the assets available through the MT4 and MT5 platforms are limited compared to what’s available on the Marketsx platform. Additionally, leverage is limited to 200:1 for Forex pairs on MT4 and MT5, but traders can access leverage of up to 300:1 on the Marketsx platform.

Demo Accounts

Traders can also open a Demo Account, which allows them to learn the platform’s functionality and understand how the markets work. Demo accounts come loaded with 10,000 USD in virtual funds. The demo account lasts for 30 days but can be extended upon request. It is also fully mobile compatible, so you can learn how to trade across all your devices.

Overall, although Markets.com only offers a single live account, its trading costs, low deposit requirements, high leverage, and wide range of assets make it appealing to both beginners and experienced traders alike. 

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Broker
Trading Conditions
Base Currencies
EURUSD (Standard)
Trading Cost (Standard)
EURUSD (Best)
GBPUSD (Best)
USDJPY (Best)
Commission
111115/ 5
ZAR, USD, AUD, DKK, EUR, GBP, NOK, PLN, SEK
0.70 pips
USD 7
0.6 pips
1.6 pips
0.9 pips
0.0
111115/ 5
USD, GBP, EUR, AUD, CHF
0.90 pips
USD 9
0.9 pips
1.6 pips
1.1 pips
0.0
111115/ 5
USD, AUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD
0.10 pips
USD 7
0.1 pips
0.2 pips
0.1 pips
6

Markets.com’s Deposits and Withdrawals

Markets.com charges low deposit and withdrawal fees compared to other brokers and offers a wide variety of deposit and withdrawal methods. 

A well-regulated broker, Markets.com ensures that all Anti-Money Laundering rules and regulations are followed. As such, all non-profit funds are returned to the original deposit source. No matter your deposit method, the withdrawal of all profits must be made by bank transfer to a bank account in your name.

Deposits and withdrawals can be made securely at Markets.com using major debit and credit cards, bank wire transfer, and leading payment services such as Neteller, Skrill, and PayPal.  Markets.com does not charge deposit or withdrawal fees.

The minimum withdrawal amounts are as follows, which depend upon the payment method used:

  • Credit Card/Debit Card – 2500 USD/EUR/GBP
  • Neteller/Skrill – 2500 USD/EUR/GBP
  • Wire Transfer – 2500 USD/EUR/GBP

How Fast are Deposits Processed?

  • Credit card/debit card transactions take approximately 24 hours to process upon receipt. After clients have completed Markets.com’s Onboarding Process, their deposits will be credited to their trading accounts immediately.
  • Wire transfers take approximately 1-2 business days to process upon receipt.
  • E-wallet deposits can take up to 24 hours to reflect in your trading account.

Overall, Markets.com provides various payment methods, and its processing times are quicker than other similar brokers. Traders will also be pleased that no commissions are charged on deposits or withdrawals.

Markets.com’s Base Currencies (Trading Account Currencies)

Markets.com offers a wide number of base currencies compared to its competitors, but it does not offer ZAR accounts.

At Markets.com, you can choose from 9 base currencies: USD, EUR, GBP, PLN, SEK, DKK, NOK, ZAR, and AUD. However, Markets.com does not offer accounts denominated in ZAR.

Markets.com charges a Conversion Fee on some trades. This is a small charge (0.3%) deducted for the currency conversion when the trading account currency and the quoted currency of the underlying asset are different. This is a disadvantage for South Africans who will likely have bank accounts denominated in ZAR.

A convenient way to save on conversion fees is by opening a multi-currency bank account at a digital bank. Digital banks offer great exchange rates in addition to free or cheap international bank transfers. 

Markets.com Trading Platforms

Markets.com offers support for MT4, MT5, Marketsx, and the Marketsi platforms, which is a wider range than is available at most other brokers.

MetaTrader 4

Having established itself as the industry-leading platform, Metatrader 4 (MT4) is considered the most reliable and popular platform in existence. Its intuitive interface and user-friendly environment provide essential tools and resources for successful online trading. However, Markets.com only offers support for the most basic version of MT4, which means that it lacks essential trading features. There are thousands of add-ons available for free, but traders may have to pay extra to take advantage of the platform’s full functionality. 

Features of the MT4 include a built-in library of more than 50 indicators and tools to streamline the analysis process and an impressive array of analytical tools available in nine timeframes for each financial instrument. It also offers Expert Advisors, automated trading support, strategy backtesting, customisable charting, indicators, and copy trading functionality.

Metatrader 5

The MT5 trading platform is being adopted by more Forex brokers all the time. It has a more modern interface, allows for an unlimited number of charts to be used, shows Depth of Market, and has a built-in Economic Calendar. It also has a larger number of pending order types than MT4 and features an embedded chat system. In addition, the MQL5 scripting language is more efficient than its precursor, and MT5 has more advanced charting tools than MT4.

Marketsx

Markets.com’s proprietary platform, Marketsx, is available online and via the dedicated mobile trading app for iOS and Android.

The platform is available in many languages, including English, German, Dutch, French, Spanish, Italian, Danish, Portuguese, and Arabic.

Marketsx is an award-winning platform known for its ease of use and excellent features.  It has an intuitive user interface and a clean design. It also offers advanced charting, making it easier to spot trends and identify new trading opportunities, and comprehensive drawing tools to plot trendlines, channels, pitchforks, Fibonacci Retracements, and much more. The platform also allows you to add up to five types of indicators to the chart at once, overlay multiple assets, or compare up to eight instruments side-by-side.

Additionally, the Marketsx platform makes it easy for traders to place orders, including out-of-hours orders where applicable, and use risk management options such as stop loss and limit orders from both the app and the web-based platforms. 

The search function on the Marketsx platform is excellent. Traders can search for specific instruments or use the filters to navigate asset classes and subcategories to find new trades. In addition, Marketsx highlights the hottest instruments and the biggest movers with the Featured tab, and traders keep track of their favourites with various Watchlists.

The Marketsx platform features items listed under Trading Tools, which consist of Bloggers Opinions, Hedge Funds Investment Confidence, Insider Trades, Trading Analyst Recommendations, Trends In Trading, Acuity News Alerts, Acuity News Trading Sentiment, Signals, Related Instruments, Advanced Charting, Financial Commentary, Advanced Alerts, Thomson Reuters Stock Report, and Dow Jones News (click here for more information on trading tools).

Markets.com Marketsx

Marketsx was awarded “Best Trading Platform” by FXScouts in 2020.

Marketsi Trading Platform 

The Marketsi platform allows traders to invest for the long-term, medium-term, or short-term. Traders can use a traditional approach to investing or get more creative with its innovative Investment Strategy Builder tool. The tools allow traders to select a bespoke strategy based on risk appetite and investment goals. Traders are also provided expert analysis and a personalised VIP service to help them make the most of the markets without the need for intermediaries.

Overall, Markes.com’s trading platform support is one of the best in the industry. Its proprietary Marketsx platform is simpler and easier to learn for beginners and is packed full of useful features.  

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Broker
Platform Choice
Copy Trading
Platforms
11110.54.5/ 5
Avatrade Social
11110.54.5/ 5
IRESS

Markets.com Mobile Trading Platforms

Markets.com’s mobile trading platforms are user-friendly and well-designed compared to other market makers.  

Markets.com offers support for the MT4 and MT5 mobile trading apps for Android and IOS. The advantage of using the MetaTrader platform is the cross-device and multi-broker functionality, making it easier to change brokers or use multiple brokers.  It has also developed its own bespoke Marketsx mobile app. 

MT4 and MT5 Mobile Trading  

The Markets.com MT4 and MT5 apps allow traders to work from anywhere, with nine timeframes, 30 indicators, and interactive currency charts. Functionality to close and modify existing orders, calculate profit/loss in real-time, and tick chart trading further empowers traders while on the move.  

Marketsx Mobile Trading 

The features of the mobile version of the Marketsx platform is similar to that offered on web trader.  It provides good search functionality and traders can place the same order types as are available on the web trader version.  

Overall, Markets.com provides an excellent mobile trading experience compared to other similar brokers.

Markets.com Trading Tools

While Markets.com offers a wide variety of trading tools through its proprietary platform, it lacks support for third-party tools such as Autochartist and Trading Central which are frequently available at other brokers. 

Its powerful suite of decision-supporting tools is one of the main strengths of the Marketsx online trading platform. The trading tools menu features several tools that crunch big data from leading analysts, hedge funds, and commentators to give you better insight into the market. Each tool has integrated buy and sell buttons, so you can quickly act upon the information presented.

Tools include:

  • Analyst Recommendations: See what top Wall Street analysts think of leading US stocks. Get price targets and buy/sell ratings on industry leaders like Microsoft, Boeing, Alphabet, and more.
  • Insider Trades: See how executives at companies like Apple, Facebook, and Tesla are trading their own stock. Each trade is marked as informative or uninformative so that you can get a clear picture of insider sentiment.
  • Hedge Fund Confidence: Follow the smart money with the Hedge Fund Confidence tool, which shows you which stocks the world’s top money managers were buying and selling in the previous quarter.
  • Bloggers Opinions: See how top financial bloggers feel about a stock thanks to the Bloggers Opinions tool, which aggregates the latest commentary to tell you if analysts feel bullish or bearish on leading US stocks.
  • News Sentiment: Have the latest headlines been bullish or bearish? Cut through the noise with the News Sentiment tool, which distills the latest news into simple insights you can use to inform your trading decisions.
  • Traders can easily stay on top of market movements and changes in sentiment thanks to the highly customizable alerts function. Set alerts for any instrument based upon price targets or swings, as well as changes in sentiment data (where available). These alerts can be delivered by email or push.

Overall, Markets.com’s tools are comprehensive, but it lacks support for third-party tools. 

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Broker
Economic Calendar
Autochartist
Trading Central
Trading View
Free VPS

 

Markets.com’s Financial Instruments

With over 2,200 financial instruments available for trading, Markets.com offers an impressive range of CFD products compared to its competitors.   

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Financial Instrument
Number of Assets
Leverage
Blends
13
10:1
Bonds
4
100:1
Commodities
28
200:1
Cryptocurrencies
25
10:1
Stock CFDs
2,000
10:1
ETFs
59
33:1
Forex
67
Max 300:1 but limited to 1:200 on the MT4/MT5 Platforms

 

  • Forex pairs: Markets.com offers 67 Forex pairs to trade, including majors, minors, and exotics such as USD/ZAR and ZAR/JPY. This offering is around the average number of currency pairs offered by most brokers. Maximum leverage is 300:1 but limited to 1:200 on the MT4/MT5 platforms.
  • Indices: Markets.com offers 20 spot indices, including the USA 30, USA 500, VIXX, and the USTech100. This is a narrow range of indices compared to other brokers. Maximum leverage is 1:200 on indices.
  • Futures: Markets.com offers 19 Futures, including the US 30, France 40, and the UK 100. This is slightly limited compared to most other brokers. Leverage is up to 200:1 on futures.
  • Stock CFDs: Markets.com offers over 2000 stock CFDs to trade, including popular US tech companies and multinational energy companies. This is a broader range than is offered by other similar brokers. Maximum leverage is up to 1:10.
  • Commodities: Markets.com offers trading on 28 commodities, which is an extremely wide range compared to most other brokers. These include metals, energies, and softs such as cotton, wheat, coffee, and soybeans. Maximum leverage is up to 200:1.
  • Bonds: Markets.com offers a range of four bonds for trading. Leverage is up to 100:1 on all bonds.
  • ETFs: Markets.com offers trading on 59 ETFs, which is a broader range than is available at most other brokers. Leverage is up to 1:33.
  • Blends: Marketsx offers unique trading Blends – stock baskets that track market sectors, the portfolios of legendary investors, or even the fallout from top geopolitical events. There are over a dozen Blends available to trade, including the US Tech Blend, the Cannabis Blend, the Warren Buffett Blend, and the Brexit Winners and Brexit Losers Blends. Leverage is up to 10:1 on blends.
  • Cryptocurrencies: Markets.com offers an impressive range of 25 cryptocurrencies for trading, including Bitcoin, Ethereum, Ripple, and Litecoin, among others. Maximum leverage is up to 10:1.

Overall, Markets.com’s range and depth of trading instruments are more comprehensive than many other brokers, and it excels in its cryptocurrency and commodities offerings.

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Fx Pairs
CFD Investments
67
Commodities
Cryptocurrencies
Forex
Stock CFDs
ETFs
Bonds
Blends

Analysis Material

Markets.com offers excellent research tools compared to other brokers, including advance charting, an economic calendar, exclusive analysis and commentary, and an updated news section.  

Top financial analysts and industry leaders deliver exclusive analysis and commentary on XRay – the platform’s integrated video streaming service. Traders can access the latest news and views on the major markets and biggest economic developments, technical analysis, company earnings, and more. Marketsx account holders often get exclusive access to the latest training and strategies from top educational providers.  See below for more details:

  • XRay: XRay is a tailored, personalised financial live-stream service. Traders can access vital decision-making news, expert views, and commentary, all live and interactive – directly on the Marketsx platform.  
  • News: On top of a packed schedule of regular shows, Markets.com brings you exclusive live coverage of key events, such as central bank decisions and the US nonfarm payrolls reports, as well as political news and breaking market developments.
  • Knowledge Centre: The Knowledge Centre contains video tutorials on using the platform’s features and tools, as well as MARKETS View – where you’ll find the latest commentary and analysis.
  • Notifications: Traders can also stay on top of the events and market developments with rolling market coverage via push and in-platform messages and email.
  • Week Ahead Briefing: Prepare for the coming week’s trading with the Week Ahead briefing, delivered to your inbox every Sunday, and download in-depth guides on top markets to bolster your knowledge.
  • Charting Tools: Markets.com provides excellent charting tools, to which traders can add over 80 technical indicators.
  • Economic Calendar: Markets.com’s economic calendar allows traders to access predictions, trends, and analyses.  

Overall, Markets.com has an excellent analysis section, written or curated by Forex experts, and full of detailed and interesting leads for new trading opportunities. While similarly high-quality market analysis can be found at other brokers, it is rarely in combination with the low trading costs found at markets.com.

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Broker
Research Team
Daily Market Commentary
Forex News
Analysis Webinars
In House
In House
In House

Education Material

Traders looking to acquire an in-house education may be somewhat disappointed by the educational offering at Markets.com, which is a little thin compared to other similar brokers.  

The in-platform Knowledge Centre is packed full of content to help traders get the most out of the platform and find more trading opportunities and offers a range of downloadable in-depth guides on top markets.  However, the educational materials are not very well-structured.  

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Broker
Beginner Course
Advanced Course
Well Structured Education
Education Quality
Webinars
High
High
Medium

Markets.com also offers free webinars run by some of the top minds in the world of financial markets. Its expert presenters are on hand to answer questions and guide traders through a range of topics, from using its platforms to understanding the ins and outs of the markets.

Overall, Markets.com could improve its educational materials by adding sections for beginners and more advanced traders, and creating a more structured educational environment.  

Customer Support

Markets.com’s customer support is available 24/5, which is the industry average, but the quality of support far surpasses that of other brokers.  

Markets.com aims to deliver a premium trading experience, and VIP support is a large part of its offering. 

Technical support and customer service are available 24/5 in various languages over the phone or in-platform with the Live Chat feature. Traders can also get help via email.  

We found the customer service via live chat responsive, polite, and knowledgeable – they were able to answer all our questions.

Evaluation Process

We value transparency and openness in the way we review the partners. To bring transparency to the forefront, we have published our review process that includes a detailed breakdown of the Marketsx offering. Central to that process is the evaluation of the reliability of the broker, the platform offering of the broker, and the trading conditions offered to clients, which are summarised in this review. Each one of these is graded, and an overall score is calculated and assigned to the broker.

Markets.com Disclaimer

Trading Forex is risky, and each broker is required to detail how risky the trading of Forex CFDs is to clients. Marketsx would like you to know that: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74.93% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Overview

Markets.com is a well-regulated broker offering trading on an extensive range of assets not often seen at other brokers. It also boasts excellent trading conditions and traders are not limited by platform choice, nor the range of trading tools offered at Markets.com.  Additionally, Markets.com excels in its customer support, and all traders have access to a personal account manager, a rare offering in the industry.  Overall, Markets.com is a good choice of broker for traders of all experience levels.

AlertAccepts South African Clients. Average spread EUR/USD 0.70 pips on trading account with lowest minimum deposit. Max leverage 300:1. Islamic account available. MT4, MT5 & Marketsx platforms supported. MarketsX is regulated by the FCA, CySEC, ASIC, and the BVI FSC.
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Overall Rating
Min. Deposit
Regulation
Trading Desk Type
Trading Instruments
Forex Pairs
Crypto Pairs
Pros
Cons
Regulation
Trading Conditions
Trading Platforms
Deposit & Withdrawal
Education & Research
Assets Available
Customer Service
% Lose with this broker
Leverage
Spread
Hedging
Scalping
Account Types
Islamic Account
Trading Platforms
Funding Methods
Trading Commission
11110.54.49/ 5
ZAR 2500
Market Maker
Commodities
Cryptocurrencies
Forex
Stock CFDs
ETFs
Bonds
Blends
67
6
  • Well regulated
  • Tight spreads
  • Wide range of assets
  • Fast and free withdrawals
  • High minimum deposit
11110.54.5/ 5
111115/ 5
11110.54.5/ 5
11110.54.5/ 5
1110.503.5/ 5
111115/ 5
111104/ 5
74.93% of retail investor accounts lose money when trading CFDs with this provider
300:1
0.60 pips
Live
Bank Transfer
Visa
Mastercard
Maestro
Skrill
Neteller
Paypal
Fees Included in Spread
11110.54.48/ 5
USD 100
Market Maker
Commodities
Cryptocurrencies
Forex
Indices
Stock CFDs
ETFs
55
18
  • Good for beginners
  • Well regulated
  • Low minimum deposit
  • Dealing desk
  • Limited market analysis
111104/ 5
111115/ 5
11110.54.5/ 5
11110.54.5/ 5
111115/ 5
11110.54.5/ 5
111104/ 5
72% of retail investor accounts lose money when trading CFDs with this provider
400:1
0.90 pips
Islamic
Professional
Retail
Avatrade Social
POLi
Visa
Mastercard
Skrill
Neteller
Paypal
Bank Transfer
Fees Included in Spread
11110.54.28/ 5
USD 100
ECN/DMA
Commodities
Cryptocurrencies
Forex
Indices
Metals
Stock CFDs
60
5
  • Well regulated
  • Tight spreads
  • Good range of accounts
  • Great customer support
  • Expensive withdrawals
111104/ 5
111115/ 5
11110.54.5/ 5
111003/ 5
11110.54.5/ 5
11110.54.5/ 5
111104/ 5
0 of retail investor accounts lose money when trading CFDs with this provider
500:1
0 pips
Platinum IRESS
Premier IRESS
RAW
Standard
Standard IRESS
IRESS
Bank Transfer
Visa
Mastercard
Paypal
Skrill
Neteller
Fasapay
BPay
paytrust88
POLi
Klarna
6 USD / lot - RAW Accounts
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